Delete Your NEXORA Account

This page explains how NEXORA users can request permanent deletion of their account and associated personal data.

Request Account Deletion

You can permanently delete your NEXORA account directly inside the NEXORA mobile application.

Open the NEXORA app.
Sign in to your account.
Open Me / Profile.
Open the account settings area.
Select Delete Account.
Confirm that you want to permanently delete your account.

Once the deletion process is successfully completed, you will be signed out and your NEXORA account will no longer be available.

Request Deletion Without Using the App

If you no longer have access to the NEXORA app, you may request account deletion by contacting NEXORA Support.

Please send the request from the email address associated with your NEXORA account whenever possible.

Email: mmluckyteam@gmail.com

Use the subject:

NEXORA Account Deletion Request

Send Deletion Request

Information to Include

To help us identify the correct account, please include:

Your NEXORA account email address.
Your NEXORA username, if available.
A clear statement requesting permanent account deletion.

We may need to verify that the request is being made by the legitimate account owner before processing the request.

Data Deleted With Your Account

When your NEXORA account is permanently deleted, personal information associated with the account will be deleted where applicable.

This may include:

Account profile information
Username
Email-linked account information
Date of birth and age-related profile information
Gender information
City and profile location information
Profile description and interests
Profile photo
Uploaded album photos
Chat photos
Voice messages
Chat messages associated with the account, where applicable
Likes and favorites
Connection-related information
Right Now / activity status
Other account-specific NEXORA data

Information That May Be Retained

Certain limited information may be retained when necessary for legitimate security, fraud prevention, abuse prevention, legal compliance, dispute resolution, or enforcement of NEXORA's terms and safety policies.

Examples may include:

Reports of serious abuse or safety violations
Records relating to blocked or reported accounts
Security and fraud-prevention records
Information required to comply with applicable law

Any retained information will be kept only for as long as reasonably necessary for the purpose for which it is retained, or for the period required by applicable law.

Messages Involving Other Users

Some information may involve more than one NEXORA user. For example, a conversation may involve both the account being deleted and another user.

Where technically or legally necessary, certain records may be retained in a limited or de-identified form to maintain the integrity, security, or safety of the service.

Account Deletion Is Permanent

Account deletion is permanent.

After your account has been successfully deleted, you may lose access to your profile, messages, uploaded media, connections and other NEXORA data.

Deleted accounts may not be recoverable.

Third-Party Services

NEXORA uses third-party infrastructure and services, including services such as Supabase and Google services.

Some data processed independently by third-party providers may be subject to those providers' own privacy and retention policies.

Contact NEXORA

For questions about account deletion, privacy or user data, contact:

NEXORA Support
Email: mmluckyteam@gmail.com

Last updated: September 7, 2026